1. Refund Policy
MailBig operates on a strict no-refund policy.
All payments made for our services are non-refundable once the service has been activated. We do not provide refunds for cancellations, unused services, misconfiguration, performance expectations, or change of mind.
A refund will only be considered if the service is not delivered at all after successful payment.
By purchasing any service from Mailbig, you acknowledge and agree to this policy.
2. Cancellation Policy
- You may cancel your service anytime through the control panel or by contacting support.
- Upon cancellation, all data, files, and backups associated with your account will be permanently erased.
- No recovery will be possible once cancellation is processed.